Introduction
At VotalityVault.com, operated by Votality Industries, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any way. By using VotalityVault.com, you agree to the practices described in this policy.
This policy applies to both customers (individuals who purchase merchandise) and vendors (individuals or businesses who sell merchandise through our platform).

1. Information We Collect
Customers
When you make a purchase on VotalityVault.com, we collect only the necessary information to process your order and fulfill your purchase. This includes:
Personal Information: Your name, shipping and billing address, and email address.
Payment Information: Payment details (e.g., credit card number, billing address) are processed securely through Stripe.
Account Information: If you create an account, we also store your email address and password for login purposes.
Vendors
Vendors who sign up to sell merchandise on our platform provide information that includes:
Personal Information: Name, business details, and banking information for payouts.
Payment Information: Banking details to process vendor payouts via Dokan.

2. How We Use Your Information
We use your information for the following purposes:
To process orders and fulfill purchases made through our platform.
To communicate with you regarding your orders, account, and any other customer support inquiries.
For payment processing via Stripe and fulfillment through Printful.
To comply with legal obligations, such as tax and financial recordkeeping.
To improve our website and services, through analytics (Google Analytics) and customer feedback.
We only share your information with trusted third-party service providers such as Printful (for product fulfillment) and Stripe (for payment processing), who help us deliver services. These third parties are required to maintain the confidentiality and security of your personal information.

3. Data Protection and Security
We take your privacy seriously and employ high-end encryption to protect your personal data at every layer of our website, from the front-end to the back-end. This includes encrypted payment transactions, secure login methods, and protecting all stored data.
Any information that is not necessary for ongoing transactions or operations is immediately disposed of to maintain security and save server space.

4. Cookies and Tracking Technologies
We use cookies and tracking technologies (like Google Analytics) to enhance your user experience and track website usage. These technologies help us understand user behavior, improve our website, and analyze how visitors interact with our content.
You can opt out of these tracking tools by adjusting your browser settings, but please note that some parts of the website may not function properly without cookies.

5. User Rights
You have the following rights regarding the personal data we hold about you:
Access and Update: You can access and update your personal information through your account settings.
Opt-Out of Communications: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email, or by contacting us directly.
Deletion of Data: You have the right to request the deletion of your data. If you would like your data to be deleted, please contact us via the Contact Us page, and we will respond within 24 hours.

6. Third-Party Services
We use third-party services to help run our business effectively:
Stripe: Handles all payment processing. Your payment information is securely processed and stored by Stripe.
Printful: Handles the printing, packaging, and shipping of merchandise.
Google Analytics: Tracks website usage and user interaction.
These third-party providers are located in various regions, and we do not transfer your personal data outside of the United States unless explicitly stated. We ensure that all third parties follow the same data protection standards as we do.

7. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing orders and providing customer support.
If you are a vendor and stop using the site, your merchandise will remain visible, but you will forfeit profit rights, and your data will be retained in accordance with our recordkeeping policies.

8. Compliance with Privacy Laws
We comply with relevant privacy laws, including GDPR (General Data Protection Regulation) for EU users, CCPA (California Consumer Privacy Act) for California residents, and other applicable privacy regulations. You have the right to:
Delete your personal data
Opt out of communications
Request access to your data

9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make any changes, we will notify you via email if you have an active account. Your continued use of VotalityVault.com after any changes constitute your acceptance of the updated policy.
Last Updated: November 17, 2024

10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, or if you wish to access, update, or delete your personal information, please contact us at:
Email: Info@votalityindustries.com


Conclusion
By using VotalityVault.com, you acknowledge that you have read, understood, and agree to the terms set forth in this Privacy Policy. We value your privacy and are committed to safeguarding your personal information.